CSR
Job ID: 566762
Location: Dublin, OH
Category: Office and Administrative
Employment Type: Temp to Hire
Send Resumes to Nikki and copy Chhar & Cord
A customer service representative (CSR) is responsible for providing support to customers and ensuring their satisfaction. CSRs are the first point of contact for customers and are expected to be knowledgeable about the company’s products and services. They may handle a variety of tasks, including:
- Responding to customer inquiries: CSRs answer questions from customers via phone, email, social media, or chat.
- Resolving complaints: CSRs address customer concerns and complaints in a timely and professional manner.
- Providing information: CSRs may provide information about products or services, including availability and order status.
- Processing orders: CSRs may take orders or process returns.
- Documenting interactions: CSRs maintain records of customer interactions and transactions in a CRM system.
- Collaborating with others: CSRs may work with other team members to improve customer service.
- Identifying opportunities: CSRs may look for opportunities to cross-sell or upsell products and services.
- Passing on feedback: CSRs may pass customer feedback to the product or sales team.
CSRs should have strong communication skills, empathy, and the ability to multitask. They should also be able to work well with others and foster a supportive work environment.
Why you should join BelFlex Team!
Personal one on one with a Recruiter to find the best Job opportunity for you.
Temp to Hire Position’s
Weekly Pay
Medical Insurance Offered
Unlimited employee Bonuses
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TEXT 833-949-2185
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6754 E Main St Reynoldsburg, OH 43068
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