Bilingual Operations Manager

BelFlex is partnered with a company who is a rapidly expanding cold chain solutions company with a commitment to sustainability and innovation. Our mission is to revolutionize the way temperature-sensitive products are transported, ensuring their quality and safety while minimizing environmental impact. We specialize in reusable packaging, logistics, and cutting-edge technologies that enhance supply chain efficiency.

This role requires an expectation of travel ranging from 30% to 50% within North and South America. 

Salary – $100K-$120K

The ideal candidate is bilingual in both English and Spanish, bringing exceptional communication skills to manage relationships across regions effectively

Key Responsibilities:

General

• Lead, motivate, and support outsourced partner teams in a time-sensitive and demanding environment.
• Challenge current working practices and develop a culture of best practices and continuous improvement.

Inventory Control

• Monitors material availability to support production and shipping plans.
• Leads the cycle count program reporting results and following up on discrepancies.
• Ensures FIFO is being implemented across all sites and ensures minimum SLOB levels.
• Reports defective materials and follows up to disposition inventory correct issues.
• Reports inventory metrics and continually works to achieve or exceed targets.

Production Control

• Monitors forecasted demand and compares against production capacity. 
• Ensures production schedules are in place with central planning to level load work cells while maintaining on-time shipments.
• Reviews operations tickets and reports results and issues.
• Ensures work orders’ status is reliable and up-to-date and customer orders ready-to-ship dates are accurate and reported in a timely manner.

Auditing and Training

• Ensures adherence to WI’s and SOPs
• Tracks new operator training and ensures Litmos and/or training plan is kept up to date
• Audits incoming raw material inspections and outgoing finished goods inspections
• Works with Quality to performs first article inspections as needed
• Validates SCAR’s effectiveness and audits corresponding corrective actions
• Ensures safety and 5S auditing is performed and reports results

Cost Control and Performance Monitoring

• Reviews and pre-approves invoicing and monitors against targets
• Propose and coordinates continuous improvement and cost cutting programs
• Reports all operational metrics as required 

Supply Chain and Logistics (LATAM Region Only)

• Ensures a robust supply chain is in place as well as contingency plans
• Negotiates with suppliers and freight forwarders
• Monitors and reports all intercompany logistics to ensure RM availability

Qualifications:

• Associate’s degree in operations management or related field required. Bachelor’s degree preferred.
• 5+ years in operations management, supply chain, planning, distribution or related fields, with proven track record of achieving measurable results.
• Demonstrated experience in a leadership role, with responsibility for managing diverse teams, driving operational improvements, and delivering on strategic business objectives.
• Knowledge in all or some of the following:
• Inventory control and production planning
• Lean Manufacturing and Six Sigma methodologies
• ISO 9001 standards and quality control processes

• Bilingual in Spanish and English, with excellent communication skills for managing operations and fostering relationships across divers teams and regions.
• Proficiency in Microsoft Office
• Exceptional interpersonal skills, with the ability to collaborate across departments, influence stakeholders, and lead teams in a dynamic environment.
• Highly organized, self-motivated, and results oriented.
• Strong analytical and negotiation skills.

  Our Benefits Include:

  • Paid Time OFF (PTO) starting at 25 days & Paid Holidays
  • Medical, Dental and Vision Insurance
  • 401k with Employer Match
  • Group Life & Disability
  • Health Spending Account Options
  • Identity Protection
  • Employee Assistance Program
  • Travel Assistance Program
  • Financial Wellness Program
  • Tuition Reimbursement
  • Parental Leave
  • Referral Program
  • Gym Membership Reimbursement
  
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