Training & Communications Specialist
Job ID: 569867
Location: Little Rock, AR
Employment Type: Direct Hire
This will be a Direct Hire
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties.
Essential Functions Statement(s)
- Design and facilitate effective training programs for customers to educate them on the programs and processes.
- Design, prepare, and coordinate the resources necessary to facilitate education and influence behavior.
- Conduct training needs assessments and identify skills or knowledge gaps that need to be addressed.
- Market available training opportunities to the audience and provide the necessary information.
- Improve training effectiveness by developing new approaches and techniques, making support readily available.
- Learn and maintain the knowledge necessary to be the subject matter expert with regard to program updates and business processes.
- Regularly evaluate resources and processes to ensure effectiveness is maintained and effectively communicate any changes to all necessary parties.
- Present complex information to a wide range of audiences utilizing various training methods.
- Develop and maintain positive working relationships with other team members within the department and throughout the organization to assist in the growth of programs and company initiatives.
- Other duties as assigned by management.
- Regular and prompt attendance at work is a primary function and requirement of this position.
Competency Statement(s)
- Accountability – Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one’s job, department or organization.
- Communication – Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents.
- utilizing language and terminology that is understandable for the reader.
- Ethical / Integrity – Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be seen as credible in the workplace.
- Safety and Security – Supports and complies with safety and security requirements.
- High School Graduate or General Education Degree (GED)
- Bachelor’s degree in business or Training preferred.
- Two to three years of related experience.
- Proven work experience as a training coordinator, trainer, training facilitator or similar role.
- Knowledge in Microsoft AX, SalesForce, and Adobe.
- Computer literate in a Microsoft Windows environment.
- Familiarity with e-learning platforms and practices.
- None
- Primary language used to perform this job is English, bilingual is a plus.
Apply Today!
Call: 501-223-8367
Email: Hniccum @belflex.com
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